How are your Persuasion Skills?

February 4th, 2008 Hannah McNamara Posted in Motivating People, Team Building, time management No Comments »

Do you feel as if you don’t always get the results you want? If you are constantly struggling to get the best out of your staff, it could be your people skills that are the culprit.

Even though people in a job role are required to do what their manager asks of them, the way they are asked can have a lot of influence on how they actually carry out the request. It relates to the old ‘I’ll do it but I don’t have to enjoy it’ attitude.

A good way of making sure you get your team working for you instead of against you is to look at the title of this piece again and replace the word ‘persuasion’ with the word ’motivation’.

Now we have a different image – instead of seeing a manager trying to persuade someone who isn’t that interested, we see a manager motivating someone and upping their level of interest by doing so. That almost always leads to a desire to do the job that is asked of them and doing it to the best of their ability as well.

Motivating staff should always be a number one priority. People tend to mirror the attitude of the person they are speaking with, so if you come across as just wanting to get the job done without having any interest in the person who will be doing it, you can hardly expect to get a good job done in return.

Staff who have motivational bosses with good people skills tend to look on them for leadership and advice all of the time. If this isn’t the case in your office, try operating an open door policy and encourage members of your team to use it.

Staff motivation shouldn’t be an occasional activity that only gets rolled out when something needs doing. It should be an ongoing activity that helps to bolster confidence and drive the team forward. It helps to create a far more positive workplace, and you’ll achieve far more together as a result.

In this sense, although persuasion techniques have their place, motivation and interest in your staff should always take the upper hand. Of course you still need to maintain your position as manager, but provided the lines between you and your team aren’t blurred the motivational technique (with a dash of persuasion thrown in for good measure now and again) will reap rewards again and again.


HRM Coaching in London, UK provides one-to-one and group Executive Coaching and Management Coaching helping professionals to be more effective at work. To find out more please contact us.


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Tips for holding effective meetings at work

January 21st, 2008 Hannah McNamara Posted in Motivating People, Stress, Team Building, time management No Comments »

Meetings are often the backbone of most managers’ days. But they have a habit of descending into a spiral of existing just for the sake of it, and can actually end up hampering productivity and performance instead of enhancing it.

Most managers tend to fall into two groups when it comes to meetings. Some love them and hold them frequently, while others avoid them like the plague. The reasons for the often strong reactions for and against meetings all make sense when you consider their uses and how they can be abused.

On the plus side meetings can help to promote a dialogue between co-workers, and bring to light any issues or problems that managers may not previously have been aware of. On the negative side meetings that are poorly planned or even unnecessary can waste valuable time that could be better spent doing something else.

It helps to have some kind of policy in place with regards to meetings – even if it is only for your own personal use. Some kind of regular meeting to touch base with your co-workers is always a good idea, but this should be held no more than once a week.

Every time you consider holding a new meeting, ask yourself what the purpose of that meeting is. Is there a new contract or job that your team needs to be properly briefed on? If so make sure you have time to prepare and set an appropriate time and date for the meeting to take place.

If on the other hand you simply need to alert your co-workers to some new general information, is there really a need to hold a meeting at all? A simple memo would probably do away with a significant amount of the smaller meetings that take place countrywide every single day.

The golden rule for planning any meeting is to ask yourself whether the time you will be taking away from the working day is better spent in the meeting. If it is then you know there is a need for it. If the answer is no, then at least you can stop short of planning a meeting that isn’t required.

For those meetings you do go ahead with, time should still be of the essence. Letting even the most vital meetings run on longer than necessary can be counterproductive. Making sure you stay focused and concentrate only on the subject in hand will help you to conduct better, faster and more productive meetings every single time.


Planning a difficult meeting? HRM Coaching offers facilitation services which will help you to achieve your objectives for the meeting. We help you prepare and help you to chair the meeting so that all issues are discussed, everyone is heard and that time is not lost going round in circles or on unproductive discussions. Call Hannah McNamara on 020 7939 9910 to find out more.

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